Collecting paradata for measurement error evaluation." In Improving Surveys with Paradata: Analytic Uses of Process Information, edited by Frauke Kreuter, 43-72. Hoboken, NJ.: John Wiley and Sons, 2013."
Interviewer variance of interviewer and respondent behaviors: A new frontier in analyzing the interviewer-respondent interaction." In Midwest Association for Public Opinion Research 2012 Annual Conference. Chicago, IL, 2012, available at http://www.mapor.org/conferences.html."