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Timbrook, Jerry, Jolene D. Smyth, and Kristen Olson. Are Self-Description Scales Better than Agree/Disagree Scales in Mail and Telephone Surveys?.
Timbrook, Jerry, Jolene D. Smyth, and Kristen Olson. Are Self-Description Scales Better than Agree/Disagree Scales in Mail and Telephone Surveys?.
Olson, Kristen, and Jolene D. Smyth. "During the LAST YEAR, Did You...": The Effect of Emphasis in CATI Survey Questions on Data Quality.
Olson, Kristen, and Jolene D. Smyth. "During the LAST YEAR, Did You...": The Effect of Emphasis in CATI Survey Questions on Data Quality.
Olson, Kristen, Jolene Smyth, and Antje Kirchner. The Effect of Question Characteristics, Respondents and Interviewers on Question Reading Time and Question Reading Behaviors in CATI Surveys.
Olson, Kristen. The Effect of Question Characteristics, Respondents and Interviewers on Question Reading Time and Question Reading Behaviors in CATI Surveys.
Ganshert, Amanda, Kristen Olson, and Jolene Smyth. The Effects of Respondent and Question Characteristics on Respondent Behaviors.
Kirchner, Antje, Kristen Olson, and Jolene Smyth. Going off Script: How Interviewer Behavior Affects Respondent Behaviors in Telephone Surveys.
Sarwar, Mazen, Kristen Olson, and Jolene Smyth. How do Low Versus High Response Scale Ranges Impact the Administration and Answering of Behavioral Frequency Questions in Telephone Surveys?.
Smyth, Jolene D., and Kristen Olson. How do Mismatches Affect Interviewer/Respondent Interactions in the Question/Answer Process?.
Cochran, Beth, Kristen Olson, and Jolene Smyth. Interviewer Influence on Interviewer-Respondent Interaction During Battery Questions.
Sarwar, Mazen, Kristen Olson, and Jolene Smyth. Response Scales: Effects on Data Quality for Interviewer Administered Surveys.
Timbrook, Jerry, Jolene Smyth, and Kristen Olson. Why do Mobile Interviews Take Longer? A Behavior Coding Perspective.